Terms of Service

Libor Podolan, Company ID No. 17342368, with registered office at Oplocany 143, 751 01 Oplocany, Czech Republic, registered in the Trade Register. Contact: info@we-velopit.net. These terms govern the use of the CUSTOMER DECISION MAP™ application at we-neuro.app.

Based on answers to 28 questions, the application builds a behavioral model of how a representative customer of your business makes decisions and derives a report with recommendations from it. Every statement in the report is labelled according to how strongly it is supported by the answers: DATA, INFERENCE, HYPOTHESIS or TO VERIFY. The service is not a medical device, does not measure brain activity or other physiological quantities, has not been clinically validated and must not be used for diagnosis, treatment or assessment of the health of individual people. The output is intended exclusively for business and marketing decisions concerning groups of customers. The authors of the cited scientific papers were not involved in creating the service and do not endorse it.

The contract is formed when the order is completed in the application and confirmed by us; we will send the confirmation to the email address associated with the account. Registration of an account and acceptance of these terms are required.

The subscription renews automatically until you cancel it; cancellation takes effect at the end of the paid period and the unused period is not refunded. Consultation credit is a prepaid service used for individual actions; unused credit is not refunded. One-off professional services (such as an expert interpretation of a study or a follow-up consultation) are separate services and do not renew.

Prices are shown on the pricing page and are final; the provider is not registered for VAT. For subscriptions, you choose the amount of your monthly payment above the stated minimum; a higher amount does not unlock other features. Payments are processed by the payment gateway; we do not receive card details.

You receive a non-exclusive, non-transferable right of use for your own business purposes, including work for clients; you may not give other people access outside the application’s sharing features, sell access, reverse engineer the application or download data in bulk. The content you enter remains yours; you may freely use reports after the subscription ends.

You may withdraw within 14 days without giving a reason; before payment, you expressly request performance to begin before the period expires and acknowledge the loss of the right of withdrawal — this consent is required to place the order, and giving it causes the right of withdrawal to expire; the exact consent wording is available with the order in your account and in the order confirmation. Send the withdrawal by email to info@we-velopit.net (you may use the model form in the withdrawal and complaints document); we will confirm receipt and refund the money within 14 days using the same method. Service defects: the right to free remedy, a discount or withdrawal, following the procedure in the withdrawal and complaints document. Alternative dispute resolution: Česká obchodní inspekce, Štěpánská 44, 110 00 Praha 1, www.coi.cz.

We aim to provide continuous operation but do not guarantee it. The application uses artificial intelligence services; if they are unavailable, the other parts remain functional and the output is assembled without them; this is not a defect in performance.

Do not enter unlawful content or third-party data beyond the scope of the personal data processing policy. You are responsible for the actions of people to whom you make models available and for keeping login credentials confidential.

The service is provided as is; we are not responsible for business decisions based on the outputs or for results. We are not liable for indirect loss, lost profits or loss of data caused by circumstances beyond our control. Business user: liability is limited to the amount paid during the preceding twelve months; consumer: the limitation does not apply where prohibited by law.

The contract may be terminated by cancelling the subscription or the account; cancelling the account permanently deletes data as described in the personal data processing policy. The provider may terminate or restrict the service for a material breach of the terms; before termination, the provider will give notice and a reasonable period to remedy the breach unless it cannot be remedied.

We may change these terms. We will notify you of a change by email at least 30 days in advance. If you do not agree with the change, you may terminate the contract before it takes effect; until then, the existing terms continue to apply.

The law of the Czech Republic applies; consumers additionally retain rights under the mandatory consumer protection laws of the country of their habitual residence.